banking software company Temenos announced that Vietnam Public Commercial Corporation Bank (PVcomBank) has launched PVConnect using Temenos Digital on Amazon Web Services (AWS).
This new mobile banking platform, PVConnect, powered by Temenos Digital, aims to improve the banking experience for over 1 million customers.
The agility of the Temenos platform allows PVcomBank to continuously innovate using low-code/no-code tools and introduce new features on a regular basis.
Key features of PVConnect include electronic ID account opening, phone number-based account management, personal savings products, bill payments, QR code transfers, and home screen widgets for quick access to account information and transactions .
Customers can also earn points through transactions and redeem them for electronic coupons, monetary gifts, or charitable donations.
PVcomBank, which has been using Temenos Core for over 10 years, combined its on-premises data center and cloud to consolidate front-office and back-office functions into a single platform.
This integration improves operational efficiency, streamlines processes with increased automation, and provides a seamless customer experience.
PVConnect is developed on a cloud-native architecture that ensures a superior user experience with average response times of less than 100 milliseconds and 40% increased operational efficiency.
The bank releases new features every two weeks to help it stay competitive and respond to market demands.
Since the launch of PVConnect, PVcomBank reported a significant increase in customer onboarding and deposits.
AWS Vietnam Country Manager Eric Yeo said banks across Southeast Asia are increasingly leveraging cloud technology to improve security, optimize operations, attract new customers and reduce downtime. .
Ramki Ramakrishnan
Ramki Ramakrishnan, Managing Director, Asia Pacific, Temenos, said:
“By leveraging the advanced digital capabilities of our cloud-native platform, PVcomBank is setting the standard for best-in-class customer experience in the highly competitive Vietnam market.
We are proud to work with AWS to help banks accelerate innovation and sustainably scale their digital services. ”
Nguyen Viet Ha
Nguyen Viet Ha, Deputy General Manager of PVcomBank, said:
“Mobile banking is a key channel for our retail business, and with Temenos Digital on AWS, we are delivering a superior customer experience with the scalability and flexibility needed to respond nimbly to market trends. We were able to provide
Since launching PVConnect, we’ve migrated over 1 million customers to the new app and are thrilled to have received thousands of positive comments. ”
