JP Morgan’s KYC operations improve productivity by up to 90% with AI

JPMorgan Chase benefits from AI implementation in customer recognition operations. The bank said in 2022 it will process 155,000 know-your-customer (KYC) files and mobilized 3,000 people to accomplish this task. “By the end of next year, with 20% fewer people, he will process 230,000 files. Productivity will increase from 80% to 90%,” Chief (…)