This week’s list of new products for e-commerce and omnichannel merchants includes generative AI, chatbots, digital payments, social commerce, subscriptions, media networks and cryptocurrency.
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New Tools for Merchants: June 17
Intuit Mailchimp Previews AI-Powered Revenue Intelligence System. Intuit The company previewed its new revenue intelligence technology, an always-on system of predictive and generative AI models for marketers. Mailchimp The platform leverages revenue intelligence to deploy Intuit’s data through AI technology to benchmark clients’ marketing against industry-specific financial information and marketing performance data points from Intuit QuickBooks. It recommends the right time to target customers and generates more personalized, revenue-driving content. Additionally, Mailchimp is SMS feature In the UK
Intuit Mailchimp
eBay introduces Venmo as a payment option. Ebay Expand your checkout Venmois a popular payment platform among Gen Z and millennials, with over 90 million users. Buyers can pay for purchases with their Venmo balance or with a bank account, debit card, or credit card linked to their Venmo account. Sellers simply offer Venmo as a payment option. The addition of Venmo continues eBay’s efforts to engage younger generations.
Fast Simon launches embedded AI for personalization. Fast SimonFast Simon, a provider of AI-powered shopping optimization, has released Personalization AI Embeddings, which creates vectors to input into Fast Simon’s AI model. According to the company, Personalization AI Embeddings leverages complex logic and multiple AI inputs, including color, category, image matching, text description, customer activity, and location. Improve search resultsOptimize your collection assortment and suggest product categories to shoppers.
Sendbird offers AI chatbots for Shopify merchants. Sendbirdis a communication API platform. ShopifyPowered by OpenAI’s latest large-scale language model GPT-4o, Sendbird’s no-code AI chatbot connects to merchant store data via Shopify’s API. This connection helps answer frequently asked questions, recommend products, and provide support contact information to increase customer satisfaction and transactions. Merchants can customize and test their chatbots. AI Chatbots Before deploying it to your Shopify store.
Sendbird
Pinterest partners with Vtex to help brands embrace social commerce. Pinterest Partnered with Vertical Tex, Configurable Commerce The partnership aims to help leading brands expand their social commerce footprint and connect with local customers: Vtex’s platform will enable 2,600 global brands to access and engage with Pinterest, where customers can integrate product catalogs, create pins and run performance shopping campaigns.
Costco launches beta version of retail media network. Costco Unique Retail Media Networkis currently in beta testing. The network leverages data, including purchase history, from the retailer’s 74.5 million members, allowing Costco to map individual purchases, in-store and online, to shoppers’ households. Ads are delivered both within and outside the network.
Contentsquare Launches AI-Powered Experience Intelligence Platform. Content SquareContentsquare, the digital experience platform, has launched a new experience intelligence platform that brings together four analytics capabilities: digital experience analytics, digital experience monitoring, product analytics, and voice of the customer. Additionally, Contentsquare is integrating AI-powered insights across the platform to streamline analytics.
Content Square
Trustly launches AI-powered recurring payments. TrustworthyOpen banking account-to-account payments platform, Inc., has launched an AI-powered subscription payments feature to enable retailers to process recurring transactions through a single integration. The technology allows businesses to Regular transactions Payments are made directly from customers’ bank accounts, extending the capabilities of the company’s proprietary data engine, Trustly Azura. Trustly Recurring Payments is a pan-European solution available through a single API from one platform.
Google Search Console provides e-commerce data for product listings. Google has introduced a feature in Search Console that allows merchants to track their image search product listings. The new data can be accessed through the Performance report in the Images tab of Google Search and includes impressions, clicks, and other key metrics related to product showcases. Search Console The data gives companies a more comprehensive view of product visibility.
FreedomPay Launches Independent Payment Processing Referral Service for Merchants. Freedom PayThe commerce payments solutions provider has launched Merchant Centric Acquiring, an independent advisory service to deliver better payments services to merchants across the U.S. and Canada. Fair payment system Merchant Centric Acquiring allows merchants to partner with FreedomPay to explore a range of pre-qualified processing providers.
Helio upgrades its Solana Pay plugin for Shopify to enable cryptocurrency payments. HelioThe cryptocurrency payments provider has upgraded its Solana Pay plugin. ShopifyThis plugin offers multi-token payments, allowing buyers to Buy now in Solana or other cryptocurrency, which is automatically swapped for stablecoins so merchants always receive USDC (cryptocurrency) or another currency of their choice. With Solana Pay, Shopify merchants can now allow buyers to use Meme Coin on their online stores, leveraging their active community.
Helio
