Bank Indonesia (BNI), Indonesia’s state-owned commercial bank, Cloudra Leverage generative artificial intelligence (Gen AI) to improve banking services.
This movement BNI It is one of the first global companies to trial Cloudera’s AI inference service powered by NVIDIA NIM.
The collaboration aims to improve BNI’s customer experience and operational efficiency through AI-driven innovation.
As part of its ongoing four-year transformation, BNI will leverage Cloudera’s Gen AI and NVIDIA technology to improve productivity for its community and commercial banks, as well as its credit and transaction banking platforms.
BNI deploys Cloudera’s AI inference service within a virtual private cloud, ensuring a secure environment to host its predictive and Gen AI models.
The service streamlines the deployment of AI models at scale, maintaining high performance and efficiency while ensuring privacy and security.
With the necessary infrastructure and maintenance processes in place, BNI’s data science team can now deploy AI models quickly, securely, and cost-effectively, while maintaining full control over their data.
Cloudera solutions will enable BNI to scale its Gen AI operations and provide tools such as a knowledge-based copilot for employees and personalized customer service.
Cloudera’s AI inference service offers real-time predictions, enhanced AI model performance on NVIDIA GPUs, advanced deployment options and more, with the full release expected in August.
“The strong collaboration between BNI, Cloudera and NVIDIA will enable BNI to continue innovating and further strengthen its market presence by delivering increased value to our customers and stakeholders.”
“BNI is committed to providing the highest level of service to our members,” said Billy Setiawan, Senior Vice President of BNI.
“We are excited to see BNI leverage the power of Gen AI and the data that underpins it to drive innovation and achieve their business goals.
“Cloudera’s industry-leading data platform provides one of Indonesia’s largest state-owned banks with the scalability, security, and flexibility it needs to unlock the transformative potential of Gen AI. This collaboration is a testament to Cloudera’s commitment to helping Indonesian enterprises like BNI achieve their digital transformation goals.”
“Cloudera is committed to providing a seamless service to our customers,” said Sherlie Karnidta, Indonesia Country Manager at Cloudera.