As e-commerce expands globally, shoppers are increasingly purchasing goods from stores outside their home country.
ePacket is a shipping service that sends packages from China and Hong Kong to over 40 countries. It is designed to reduce delivery times and costs.
If you run an online store, AliExpress Dropshipping If you are a business or a customer looking to buy products from Chinese retailers, you can use ePacket to receive your products quickly.
Read on to find out how ePacket shipping and tracking works, as well as answers to some frequently asked questions about ePacket shipping.
What is ePacket?
ePacket is an international e-commerce service that delivers parcels containing low-value items sent from China and Hong Kong at affordable rates.
Launched in 2011, ePacket is Third Party Logistics Providers It will enable online stores that source products from China to offer faster delivery to their customers.
Drop Shipping Businesses that sell products from Chinese suppliers can use ePacket to compete with local manufacturers’ delivery times.
What is ePacket shipping?
As the “e” in the name suggests, ePacket is a shipping and tracking service designed for e-commerce, allowing consumers to receive small, lightweight purchases from online stores and marketplaces shipping from China and Hong Kong faster and more affordably.
You may see ePacket shipping as a shipping option from Chinese sellers on websites like eBay, AliExpress, Alibaba, etc. Any e-commerce merchant in China and Hong Kong can offer ePacket shipping as long as the package meets the requirements for ePacket shipping.
ePacket Shipping Requirements
USPS (United States Postal Service) ePacket Shipping Requirements The length of the package may not exceed 24 inches (60 centimeters) and the combined length, height and thickness may not exceed 36 inches (90 centimeters).
ePacket shipments must weigh less than 4.4 pounds (2 kilograms).
Additionally, the value of your goods must not exceed $400 and the package must be shipped from China or Hong Kong to an ePacket eligible country.
What is ePacket shipping?
ePacket shipping started as an affordable solution for Chinese merchants shipping goods to the U.S. Over time, it has expanded to over 40 ePacket-compatible countries, including Canada, the UK, and Australia.
Delivery of your ePacket to its final destination is handled by local carriers (such as USPS, Canada Post, Royal Mail, etc.) operating within the package’s destination country.
Each local carrier has its own shipping process, rates and packaging requirements.
Who delivers ePackets?
ePacket shipping is handled by multiple partners. Accomplished The delivery chain: First, a carrier in China or Hong Kong takes the package to the border and provides initial tracking via ePacket, from where it is sent to its destination by an international carrier.
After the package crosses the border of the destination country, it is picked up by a local carrier who is responsible for delivering the package to the destination specified by the customer.
Does ePacket deliver to my doorstep?
ePacket shipping only covers transportation to customs clearance and does not guarantee delivery time by the destination carrier, which is important for dropshipping businesses.
Many local carriers will deliver your ePacket package to your doorstep once it is received, however, some addresses may not be eligible for this service or may be outside the carrier’s delivery area.
Is there tracking for ePacket?
Tracking and delivery confirmation are part of the ePacket shipping solution.
ePacket tracking provides end-to-end coverage to customers at no extra cost. Businesses and customers can monitor and locate packages on official websites such as USPS.
Undeliverable mail will also be returned free of charge, allowing merchants to refund customers who haven’t received their purchases.
How to track ePacket
For customers who need to track their ePacket, there are several ways to track your ePacket delivery. The first one is to use the tracking tool on the official website of China Post or China Post Office. United States Postal ServiceIt depends on where your ePacket package is in transit.
However, it can be difficult to find official locations where you can track your ePacket as it travels through China. If you have trouble using the official website, you can use a third-party tracking service to track your package. Common options include:
Luggage App
of Luggage App This website tracks USPS and China Post EMS ePackets, translates Chinese information into English, and shows the estimated delivery time of your package.
After-shipment
After-shipment It is a simple package tracking website that provides delivery status for up to 50 ePacket tracking numbers at a time.
17 Tracks
17 Tracks Shopify app International Merchant It can be used to allow your customers to track their purchases. 17Track allows your customers to track their ePacket and receive email notifications depending on the status of their package.
clear Shipping Policy Generous Return AgreementSelf-service shipment tracking reduces support calls and improves customer experience.
What countries support ePacket?
As of 2024, over 40 countries support ePacket shipping.
- Australia
- Austria
- Belgium
- Brazil
- Canada
- Croatia
- Denmark
- Estonia
- Finland
- France
- Germany
- Greece
- Hong Kong
- Indonesia
- Hungary
- Ireland
- Israel
- Italy
- Kazakhstan
- Latvia
- Lithuania
- Luxembourg
- Malaysia
- Malta
- Mexico
- Netherlands
- new zealand
- Norway
- Poland
- Portugal
- Russia
- Saudi Arabia
- Singapore
- Spain
- South Korea
- Sweden
- Switzerland
- Thailand
- turkey
- Ukraine
- England
- America
- Vietnam
ePacket Delivery Destination Japan was abolished September 2023.
How long does it take to ship from China to the US via ePacket?
On average, ePacket shipping to the US takes 7-20 days from the original shipping date.
In other countries, average delivery times may be similar or slightly longer. A package spends approximately half of its delivery time in transit, and the other half is spent delivering the package to the appropriate facility.
ePacket delivery times may vary depending on the package’s destination, customs, holidays, and other delays. However, ePacket generally has a more consistent average delivery time than other lower-cost shipping options from China and Hong Kong.
Although delivery times of several weeks may seem long, ePacket packages are processed in batches and change hands many times before reaching their destination.
Luckily, all of this can be easily monitored with the ePacket tracking service included with the delivery, so customers can have confidence that their package is on its way.
How ePacket works on AliExpress
when Dropshipping Products From AliExpress or AlibabaePacket shipping ensures that your customers receive their purchases within a reasonable time frame and can track their orders.
It’s also the most stable option for merchants and customers buying from China or Hong Kong, as other affordable shipping options may not be as reliable.
ePacket is usually free or Cheap shipping optionsThis allows store owners who are dropshipping on AliExpress to offer free shipping.
How do I know if my shipment is an ePacket delivery?
If you’re ordering from AliExpress, click “View details” under “Order.”
If your package was shipped using ePacket, you should find the ePacket tracking number in the logistics information and international shipping company.
If you didn’t buy from AliExpress, you can check how your package was shipped by checking the tracking number.
ePacket tracking numbers usually start with the letter “L.” If you don’t have an ePacket tracking number, your package may have been shipped via another method.
For ePacket shipping, do customers need to pay customs fees and taxes?
ePacket shipments are subject to traditional customs clearance procedures and you may be required to pay applicable duties and taxes. Please check your local laws to determine when and for what items you are required to pay duties and taxes on imported goods.
Ask the seller shipping the item if there are any duties or taxes due upon arrival, as they may have experience shipping to your country and have a better understanding of whether duties or taxes may apply.
So, what are the benefits of ePacket after all?
When it comes to shipping locally, your competitive advantage will always be speed of delivery. Some customers just can’t stand waiting weeks for their goods to arrive.
With ePacket, shipping from China and Hong Kong isn’t as fast as domestic shipping, but the gap is much smaller.
Compared to other shipping services from China, ePacket offers:
- customs clearance: ePacket shares China Post customs clearance process, ensuring speed.
- Fast Shipping Speed: ePacket is faster and cheaper than China Post Air Mail, and it also allows you to return your parcel for free.
- Tracking: Includes ePacket tracking and delivery confirmation.
- Transparent pricing: There are no hidden fees, which is a rare occurrence when dealing with cross-border e-commerce companies.
ePacket and Shopify
ePacket is a great option for Shopify merchants Save on shipping If you sell products from China. Select ePacket shipping with your supplier and you can expect most orders to arrive within 7-20 days.
ePacket shipping offers an affordable and reliable solution for e-commerce businesses sourcing goods from China and Hong Kong. With improved tracking capabilities and delivery times, merchants can offer their customers a superior shipping experience while competing in the global marketplace.
ePacket FAQ
What is ePacket shipping?
ePacket is a fast, low-cost international shipping service for small e-commerce packages sent from China and Hong Kong. With ePacket, customers in over 40 countries can receive their purchases from online stores faster and more affordably.
How long does it take for an ePacket to be delivered?
ePacket parcels are usually delivered within 20 days or sooner. Reviews say that delivery usually takes 7-10 days.
Is there ePacket tracking for customers?
ePacket shipping allows customers to track their orders at no extra cost. You can use the tracking code to track your ePacket shipment on official websites such as EMS and USPS.
Is ePacket shipped by air?
ePacket is usually faster than other shipping methods from China because it is air freight. Historically, packages from China were shipped by ocean in containers with no tracking options.
