Backbase has implemented a digital banking platform for MyState Bank in Australia to support the bank’s future growth and improve its digital services.
The platform currently supports MyState’s personal digital banking capabilities, including personal financial management, payments including Pay ID and digital wallets, and integrated threat and fraud prevention capabilities.
It also includes a system for managing restrictions and notifications across all channels, with a focus on providing a safe and user-friendly experience.
MyState Bank Back Base We will update our digital services with the aim of simplifying customer money management while maintaining strong security measures.
The platform’s design allows for integration with other technologies used by the bank, ensuring a smooth transition and increased functionality.
Brett Morgan, Managing Director and CEO of MyState Bank, said:
“To support our growth ambitions, we have chosen to invest in the best technology to deliver the best digital and human-driven experiences to our customers.
The rollout has been smooth and customers have responded positively to their new, highly rated app and digital experiences.”
Iman Ghodshi, Backbase Australia’s Managing Director for Australia and New Zealand, said:
“We are excited to support MyState’s growth objectives with the Backbase platform as a key driver.
MyState is now well positioned to meet the fast-changing needs of Tasmanian banking customers and is also looking to grow as a challenger brand on the east coast of Australia.”
Featured image: Brett Morgan, Managing Director and CEO, MyState Bank, Joel Thirgood, Product Owner, MyState Bank, and Anand Venkatachalam, Director of Customer Success, Backbase
