Gen AI powers the analysis of unstructured data

Generative AI enables banks to analyze unstructured data, which accounts for approximately 80% of all data within a financial institution. This functionality was not possible just two years ago. Unstructured data includes things like email, voice, video and contract information, Prag Sharma, global head of artificial intelligence at Citi’s Center of Excellence, said during FinTech Futures October. (…)