Every week, we publish an overview of new products from companies serving e-commerce merchants. This installment includes updates to generative AI search, website builders, fulfillment, marketing platforms, reverse logistics, mobile payments, cross-border e-commerce, and click-to-cancellation requirements.
Will there be an e-commerce product release? Email releases@practicalecommerce.com.
New tools for merchants
Perplexity releases sonar API with real-time AI search. AI search engine puzzled Launched Sonar and Sonar Pro APIs for developers to integrate Perplexity Generative Search Features with real-time information and quotes. Sonar API is the base version, which is cheaper, faster, and includes the ability to customize citations and sources. The Sonar Pro API can handle detailed multi-step queries with added extensibility, including twice the number of citations per search, more nuanced searches, and follow-up questions.
Sonar API by Puzzle
Partner with Wix and Worldline to expand e-commerce payments in Europe and Asia. website builder wix We partner with payment providers world line Some European and Asia Pacific countries. New and existing Worldline customers can access WIX’s platform to build and manage their online stores. WIX users can take advantage of Worldline users Local payment processing service and distribution network.
Amazon launches portal to help FBA sellers with refundable opportunities. Amazon We launched the Inventory Defects and Refunds portal to streamline seller operations and provide transparency into fulfillment due to Amazon’s defect practices. Seller is responsible for warehouse loss, warehouse damage, and customer returns – All through the IDR portal. Sellers gain visibility into defects and their status, detailed information on each defect, defect views from multiple reports and policy checks, and insight into the rationale for defect frequency and resolution.
Veho launches premium economy delivery service. vehiclea technology company operating an alternative US delivery platform, has launched a premium economy service for parcel deliveries within five days. According to Veho, Premium Economy offers a cost-effective alternative to USPS and UPS services, shipping consumer-branded lightweight parcels, subscription-branded non-shippable items, and Third party logistics provider.
vehicle
Omnisend adds reporting functionality to your e-commerce marketing platform. eCommerce email and SMS platform Omnisend Launch upgraded reporting features to enable merchants to analyze emails, SMSand push notifications in one reporting platform for any date range. Businesses can now compare the performance of each channel with a complete data history, a comparison of each channel’s revenue, and control over sales attribution to different channels.
DHL Supply Chain acquires reverse logistics platform. DHL supply chainPart of logistics provider DHL Group has acquired INMAR Supply Chain Solutions, a division of INMAR Intelligence, and Returns Solutions Provider in the retail e-commerce industry. The acquisition will result in 14 return centers joining the DHL supply chain, expanding the company’s North American footprint, which currently includes more than 520 warehouses. DHL supply chain will be strengthened returns function Include product remarketing, recall management, and supply chain performance analysis.
Swap and Avalara partners in cross-border commerce. swaphas partnered with e-commerce logistics platform Abalalaa provider of tax compliance automation software. Swap and Avalara are enabled and cooperate cross border Compliance for brands selling on marketplaces and platforms. According to SWAP, the integrated product will reduce cross-border complexity and compliance risks and ensure timely payment of duties, taxes and fees.
swap
Amazon launches a series of basic models. Amazon Launched Nova, a suite of basic model Helping businesses leverage artificial intelligence. By leveraging enterprise data sources, Amazon Nova can provide customized insights, recommendations, and more. NOVA features natural language understanding, integration with popular business apps, price performance, and enterprise-grade security features. Use cases include customer support, content generation, data analysis, and personalized product or service recommendations.
Deluxe launches mobile app DLXPay for merchants. deluxeThe payments and data company has launched DLXPay, a mobile app to enhance the payments experience for merchants and partners. DLXPay offers merchants a set of features that streamline payment processingreal-time transaction management, advanced security, customizable notifications, and more. Additionally, the app integrates with Ingenico’s Moby 5500 card reader device, adding flexibility for businesses requiring mobile payment solutions such as Contactless and Europay, MasterCard, and Visa chip card acceptance.
Cloudways Hosting launches AI-driven diagnostic solution for SMB. cloud wayPart of DigitalOcean Holdings is launching Cloudways Copilot, a suite of AI services that brings intelligent managed hosting to small and medium-sized businesses. Cloudways Copilot enables digital businesses to address website-related issues by automatically detecting, diagnosing, and supporting solutions in real-time. The rollout of AI-powered problem diagnosis is the first step in the launch of Cloudways Copilot.
ChargeBee subscription management helps with your click-to-cancel requirements. charge beethe subscription management platform announced that its retention feature will help businesses meet the U.S. Federal Trade Commission’s new Click to cancel requirements. The FTC is currently targeting subscription services that require easy cancellation processes for consumers and use features such as auto-renewal and free payment conversions. ChargeBee Retention helps businesses comply with new requirements and provides insight into why customers are leaving.
charge bee
