CFPB fines VyStar Credit Union $1.5 million over ‘botched’ platform rollout

The Consumer Financial Protection Bureau today fined VyStar Credit Union $1.5 million for failing to roll out a new online banking system that left customers unable to access basic online banking services. Jacksonville, Florida-based $14.75 billion VyStar attempted to migrate to a new online banking platform in May 2022, but the platform failed to exit (…)