Preparing for last-minute shoppers can be difficult, as you need to plan shipping deadlines, return windows, and shipping budgets. However, this holiday season, I am giving you the gift of guidance. Recent research on retail economics We found that 39% of customers globally are concerned about high shipping costs this holiday season. Additionally, 19% of customers say they are concerned about not being contacted enough by their dealers and carriers.
These are the same customers who may be shopping later this season because they forgot a gift or had to adjust their budget.Communicate delivery deadlines, apply shipping automation, and take advantage of available shipping rates Easy delivery Accounts help ease last-minute shoppers’ fears and increase the likelihood that they will buy from your business.
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Notification of shipping deadline
If you want a quick refresher, Shipping deadline This is the last date your order can ship and arrive in time for Christmas. For example, certain carrier services may require you to send packages by December 20th to allow for higher shipping volumes. Notification of these shipping deadlines Providing last minute shoppers is very important. add a popup to your website, or Creating an email campaign Reminders help customers keep shipping deadlines top of mind. It’s also a time when you shouldn’t be afraid to overcommunicate. The more reminders you can give your customers, the better. At the most wonderful time of the year, the last thing you want is for your customers to be unhappy because their order won’t arrive in time for Christmas.
Manage all your US holiday shipping deadlines in one place. blog.
Use shipping automation
The holiday shopping season is clearly the busiest time of the year for businesses. However, this is not the most time-consuming thing. It may take until Easter to apply carrier services to all individual labels. but, Easy delivery I will make it possible batch label, which can speed up the shipping process.Batch labeling will process all the labels. ready to ship Since you can access the page simultaneously, you can apply the required packaging and services to all your shipments without having to edit them all individually.
In addition to label batch processing, I would also like to introduce the following features: Shipping rules. If you are not familiar with Shipping rules, provides an overview. Shipping rules are If/Then statements that automatically apply certain conditions to orders. For example, if you have a certain group of orders and they are all shipped together, priority emailⓇ, you can create shipping rules to automatically apply services to orders. Santa may have to check the list twice, but the delivery rules should apply the first time he does so.
For more information on shipping rules, see Shipping 301. blog!
How do the rates I get with ShippingEasy help with holiday shipping costs?
As I mentioned earlier, our research We found that 39% of customers are concerned about rising shipping costs globally this holiday season. In other words, if shipping costs are high, customers are less likely to buy from your business. But don’t panic. ShippingEasy sellers can save up to 89% USPSⓇ Fee and through it UPSⓇ ShippingEasy offers up to 82% off on international services and 73% off on next-day flightsⓇ And the second day of aviationⓇ 78% Off Services, UPSⓇ Ground service*. When your business’s shipping costs go down, so do your customers’ shipping costs. And no increase in shipping costs may be the deal that last-minute buyers are looking for.
*Discounted from UPS daily rate. Prices are limited to shipping from the United States only. Prices and applicable discounts are subject to change at any time without notice.
Learn more about the new USPSⓇ rates. blog.
What do last-minute shoppers want from a holiday return policy?
When customers buy gifts late in the season, one of the things they want most is a gift that lasts. Return policy.Please consider extending returns window Around mid or late January. Also, since it’s the holiday season, the person requesting a return may not be the same person who purchased the item. This gives you the opportunity to create a great customer experience for a whole new set of potential customers.please read again Return policy Make sure all information is correct and easy to follow. who knows? Just by extending your return period and updating your policies as needed, you could potentially gain two or more new customers.
Here are answers to other questions about holiday shipping: Unboxed Shipping: Holiday Shipping FAQ.
conclusion
People who shop last minute are actually doing a great job. These customers give your business time to shine, so cherish them. Communicate shipping deadlines clearly and repeatedly so last-minute shoppers know exactly how long they have to order. Avoid delays in the shipping process and lower shipping costs for your customers with shipping automation and rates in your ShippingEasy account. Check your return policy for inaccuracies and consider extending your return policy if possible. All of this combined will help you save the holiday season for last-minute shoppers and keep everything fun and bright.
Check out our blog to learn more about customer expectations this holiday season. Planning for the holiday shipping season!
Bailey Perkins is a delivery worker by day and a pop culture writer by night, so her Google search history is a nightmare.