Hotelier Maldives is set to host the General Manager (GM) Forum 2024, which will focus on the dynamic theme ‘Evolving Luxury Landscape’. Scheduled for September 19, 2024, the forum will be a melting pot of ideas, strategies and discussions aimed at navigating the changing tides of luxury travel in the Maldives.
The forum begins with a deep dive into the psychology of the new luxury traveler. Panelists will analyze evolving demographics and psychographics, highlighting sustainability-minded travelers, wellness-seeking travelers, and tech-savvy guests. The rise of digital luxury is also a hot topic, with experts examining the impact of digital luxury marketing, influencer partnerships, and social media on attracting and engaging the wanderlust of the wealthy.
As luxury transcends traditional boundaries, the discussion will venture ‘beyond the villa’ and explore new trends such as private islands, underwater experiences and eco-lodges. The forum will also address sustainable luxury and challenge GMs to incorporate eco-friendly practices that resonate with eco-conscious guests. The future of guest experience is envisioned with innovative service personalization, curated activities and cutting-edge technology.
The focus will be on technology that personalizes guests’ itineraries to create unforgettable journeys. Panelists will share their insights on curating authentic local experiences that weave Maldivian culture into the fabric of luxury. Adventurous luxury travelers looking for experiences beyond the resort will be catered for by partnerships with local artisans and discussions about cultural experiences.
The forum will feature a diverse panel including hoteliers, travel agents, marketing experts, and sustainability consultants, ensuring a wealth of perspectives. The interactive format fosters an environment for audience participation and active participation through Q&A sessions, polls, and breakout discussions. Case studies highlighting the innovations of other hospitality groups in the luxury travel sector will serve as a bellwether for the industry.
GM Forum 2024 is set to be a cornerstone event for general managers and industry experts, providing a roadmap to the future of luxury travel in the Maldives. By focusing on these vital topics, this forum will provide participants with the insights and tools they need to lead in an ever-evolving market.