This week’s list of new ecommerce tools for retailers includes updates on drone delivery, social media marketing, point-of-sale systems, conversational AI, fulfillment, brand and influencer partnerships, and multi-channel management.
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New Tools for Merchants: June 4
Pinterest partners with Shopify to expand Inclusion Fund to include small businesses. of Pinterest Inclusion Fund And Shopify Build Black and Native Build Various initiatives are coming together to support small businesses, independent publishers, and boutique creative agencies from historically marginalized communities.
Amazon expands drone deliveries after receiving FAA approval. The Federal Aviation Administration Amazon Prime Air The company is set to receive additional permits to operate drones beyond visual line of sight, allowing it to serve more customers with drones and expand its delivery operations later this year. Drone Delivery As Amazon begins integrating the drones into its delivery network, they will be deployed from facilities adjacent to the company’s same-day delivery hubs.
Walmart expands home delivery service. Walmart Expanding InHome delivery service to 10 million homes in the U.S., including California. Customers in San Bernardino, Riverside and Ontario will receive Convenience of deliveryAdditionally, Walmart is expanding services to customers in Boston, Detroit, Minneapolis and Philadelphia, bringing InHome’s total footprint to more than 50 markets and more than 45 million homes.
Klaviyo Launches TikTok Integration to Improve Advertising Efficiency. Klaviyo announced a merger with Tick tockCompanies, Klaviyo Lists and Segments TikTok viewersThis capability allows brands to increase return on ad spend, deliver personalized ads, and build influential lookalike audiences to attract new shoppers.
Razorpay POS releases Q-Zap for in-store queue-free shopping. RazorPayQ-Zap, an India-based payments platform, has introduced a comprehensive suite designed as an innovative payment solution. In-store payment Powered by Razorpay POS, Q-Zap features handheld devices that accept cards and integrated payment interfaces anywhere in-store, at kiosks and vending machines, enabling self-checkout, plug-and-play integration with 80+ billing partners, customized back-end integrations and front-end apps.
PayPal Builds Advertising Platform to Accelerate Consumer Product Innovation. PayPal PayPal has announced leadership appointments to create an advertising platform to help retailers sell more products and services. According to PayPal, the new advertising business will use customer insights to build a personalized platform to surface compelling offers to consumers while improving performance for retailers.
New Rakuten+ Connects Brands with High-Value Shoppers. RakutenRakuten, the Tokyo-based cashback shopping platform, has announced Rakuten+, a membership program for designer brands to connect with Rakuten members. Rakuten+ gives brands access to the most loyal and active shoppers of designer fashion. These select shoppers will earn at least 10% cashback throughout the year at participating brands and retailers, providing designer brands with the opportunity to expand their audience.
Scurri Acquires Conversational AI Platform HelloDone. Delivery Management Platform Scarlet announced the acquisition of Hello doneHelloDone is a UK-based conversational AI platform for retailers and brands. HelloDone’s platform answers post-purchase customer questions across channels like WhatsApp, Instagram, and Facebook Messenger. This allows retailers to Automate responses Deliver instant resolution at scale via AI-powered chat.
Baidu Introduces Tools for the Mobile Ecosystem. China base Online search giant Baidu The company announced advancements across its mobile products, including search, Wenku and the Baidu app, all of which are integrated with large-scale language models and the Ernie agent. The improved Wenku is a unified platform for document archiving and content creation and sharing, offering more than 100 multimodal AI capabilities.
Logie releases AI tool for brand influencer campaigns. Logisticsan AI-based platform Brand Influencer With a focus on partnerships, Logie unveiled a partnership-building tool for Amazon Prime Day. Logie says its intelligent platform uses AI to identify the most relevant influencers for each brand, allowing brands to partner with creators with the right audience, brand affinity, and content style to run impactful campaigns. Logie also gives creators access to collaborations with brands within their niche.
Shopware and ChannelEngine Release Shopware Multichannel Connect. Shop wear, Open source e-commerce platformand Channel EngineShopware, a marketplace integration and management platform, has released Shopware Multichannel Connect, enabling Shopware sellers to sell on online marketplaces. Shopware Multichannel Connect automates selling on over 950 marketplaces, including Amazon, Zalando, Bol, Otto, and eBay. The integration makes it easy to manage product information, inventory, orders, and pricing in one place.