Global Payment Platform thread announced the appointment of Brian Keely As Chief Customer Officer.
Effective immediately, Kiely will manage teams across the UK, Europe, Asia Pacific and the US and oversee the client success function globally.
Kieley has more than 25 years of experience in the payments industry, having led customer-facing teams and held senior management roles at Visa, Marqeta and Worldpay.
His areas of expertise include bank and partner management, client operations, implementation and business process improvement across large multilingual teams.
“I am excited about the opportunity to join the Thredd team as they expand their business globally. The opportunity to join an organization at such a critical inflection point is rare.”
“Thredd’s diverse customer base includes businesses delivering real value across a variety of sectors including B2B payments, BNPL, cross-border payments and digital banking. I look forward to joining them on their growth journey.”
“Threads is committed to providing the best possible service to our customers,” said Brian Kiely, chief customer officer at Threads.
“Brian has a long-standing reputation as a product, customer relationship and operational leader in the payments industry.
I’ve had the privilege of working with Brian for many years and he sets the standard for client support. His track record of driving client satisfaction and successful payment programs is truly unmatched.”
Thread CEO Jim McCarthy said:
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