Knowing where to buy towels online is a must for hospitality professionals. The need extends beyond hotels to salons, restaurants, fitness facilities, retirement homes and more.
This expense can quickly add up, as these textiles need more frequent replacement than many other business supplies. Finding the best quality towels that resist fraying and discoloration minimizes your expenses while keeping you well-stocked. You also want textiles that don’t absorb odors while offering softness and comfort to users.
Building a long-term relationship with the right suppliers ultimately impacts your ease of doing business — and your bottom line. Exploring the best places to buy towels online lets you make an informed decision.
What Are the Advantages of Buying Towels Online?
The greatest advantage of knowing where to buy towels online is the ease of ordering. Many merchants offer one-click reordering, making it a snap to keep your business stocked. In addition, many often offer periodic reminder services or automatic reshipments to make sure your customers don’t lack the towels they need if you have one of those months when things get crazy.
Another advantage of buying towels online is that it’s easy to shop a wide selection without walking rows of warehouse aisles. Many merchants arrange their offerings by specific need, making it easy for you to locate the size and quality of towels you desire. As a bonus, you save on emissions and the drive time it would take to visit multiple in-person stores. Buying online lets you do so right from the comfort of your computer screen.
Finally, ordering online allows you to compare prices from various merchants. You can also learn more about their organization, values and how they do business by visiting their about pages. Doing so could improve your overall brand image. For example, facilities that bill themselves as eco-friendly spas and resorts demand towels manufactured in alignment with fair trade principles and made with organic cotton free from artificial fertilizers and pesticides.
What Are the Downsides of Buying Towels Online?
While there aren’t many downsides to buying towels online, one is not being able to see or touch the fabric before you receive it. Fortunately, many such merchants will deliver samples upon request, often for free. You can test the quality for yourself before purchasing a massive order.
Returns can also sometimes be a hassle. However, a good business practice is to inspect a company’s return policy before you place your order. Many organizations have embraced hassle-free returns. A simple phone call provides you with the shipping labels, boxes or other supplies necessary to facilitate the return, and all you need to do is pack it up and arrange for the delivery company to pick it up.
When buying towels online, look for merchants that feature accurate product descriptions and clear images of all products. For example, many have a photographic zoom feature that lets you see the texture of your desired product more clearly. The description should ideally include the following information:
- Towel dimensions — length, width and weight
- Towel material
- Quantity options for bulk ordering
- Available color options
- Special features, such as bleach-resistant fabrics
- Item price
Finally, many people worry about account security while shopping online for a good reason. E-commerce fraud is a crime, but that doesn’t stop hackers from trying to steal your information to sell it on the dark web or use it to line their pocketbooks. Therefore, seek a secure site with the proper encryption to protect your data.
Additionally, shop with merchants that make it clear how to contact them. Unfortunately, poor customer service can present unnecessary challenges these days, but the vendors on this list are easy to reach by phone, fax, email or all three.
Criteria for Testing the Best Places to Buy Towels Online
We want you to have the best experience possible when buying towels online. Therefore, we applied a critical eye and used the following criteria when evaluating various vendors. Here are the criteria we used:
- Overall quality: Customers expect and deserve the best. Towels should resist fraying, fading, pilling and staining. They should become softer with each wash and feel good, not scratchy, against the skin.
- Variety: Does the merchant offer various sizes of towels? Do they supply towels to multiple industries or specialize in one? Can they supply every need a large facility may have, such as a resort with an attached spa and golf course? Do they offer an array of colors and styles or is plain white the order of the day?
- Price: You want the best towel for the lowest price. Furthermore, does the merchant offer towels at various price points?
- Ease of ordering: How easy is it to navigate the site? To locate and adjust the items in your cart? Does the merchant offer multiple ways to pay, such as Paypal and other online payment services, while accepting standard credit cards? Are additional fees, such as taxes and shipping, clearly delineated and easy to understand?
- Return policy: How easy is it to return non-conforming items? Does the merchant make you do all the work, or do they supply shipping labels and boxes? Do they offer a money-back guarantee or only provide exchanges?
- Customer service: How easy is it to reach a real human being by phone? Are the folks answering the phones experts in the merchant’s offering, or do they outsource to a third-party call center? Does the merchant offer multiple contact methods, such as online chat or text support? Do they have a FAQ page that answers most of your most pressing questions?
- Overall shopping experience: How streamlined was the ordering process from start to finish? Does the merchant make you feel like a valued customer? Are they someone you would be proud to brag about partnering your business with? Does the merchant take their responsibility to society at large seriously, or is it all about profit? How does buying towels here make you feel?
10 Best Places to Buy Towels Online
We’ve rounded up the best places to buy towels online. Here are the top ten merchants to fill your needs and stock your business’ linen storage clients.
1. Towel Supercenter
Towel Supercenter is a one-stop shop for salons, hotels, gyms, restaurants and even auto body shops. They have a size and thickness of towels for every imaginable purpose under the sun. What’s better is that their website makes it simple to find what you need, as they organize their selection by category in the left-hand sidebar. You can also use the “search by industry” feature at the top to narrow down your selections.
What sets Towel Supercenter apart is its impressive selection. Varieties range from microfiber cleaning towels to golf towels complete with grommets, from striped gym towels to indulgent premium plus oversized hotel bath towels. They also offer bed sheets for those in the hospitality industry, making this a true one-stop shop for all your textile needs.
Towel Supercenter’s products are fray and pill-resistant. They also offer a variety of bleach-proof, bleach-resistant and bleach-safe towels, making meeting sanitation requirements easier. You can stock a full resort, from the cleaning closet to the pro shop, yoga studio and individual guest rooms. They offer samples upon request, and their hassle-free return policy allows for refunds when you contact them within 24 hours of order receipt.
2. Direct Textile Store
Direct Textile Store is one of the nation’s top suppliers of linens and towels for the hospitality and healthcare industries. They are a favorite among hospitals, which speaks volumes about the overall quality of their products. You know those linens see a lot of time in the laundry, and their products stand up to repeated washings in hot water and bleach.
In addition to supplying hotels and hospitals, Direct Textile Store also specializes in beach towels. New members of their collection are Still Water Linens Turkish Towels. They’re made of 100% Turkish cotton and dry 30% faster than typical cotton towels. They’re the perfect luxurious addition to your hotel or spa, letting your customers wrap themselves in a silky, soft, quick-drying sensory delight.
Customer service is a priority with Direct Textile Store, and users report an easy contact experience. Their website is easy to use, and they offer quick shipping.
3. DZEE Textiles
DZEE Textiles is a fabulous one-stop shop for hoteliers and others in the hospitality industry. They have you covered with more than just towels, offering cozy mattress toppers, pillows, decorative top sheets, encasements, blankets, duvets and quilts. They also offer in-room essentials such as toilet paper, tissue boxes, coffee and coffee makers, soap dispensers, trash can liners and various cosmetic products.
DZEE Textiles website features a fast order button, so you can reorder what you need with a single click. They also showcase their 1-800 number on every page, making contacting them a breeze — there’s no need to search endlessly for how to get in touch. They believe in the power of partnership and strive to build long-lasting relationships with their customers to help you delight yours with consistent, exceptional value.
4. Towel Hub
With a name like Towel Hub, you may have guessed that this supplier specializes in, well, towels. They offer a staggering array of athletic and gym towels, hair, nail and tanning salon towels, hotel towels, restaurant towels and golf towels. They also offer custom screen printing and embroidery, letting you showcase your brand and reinforce your name in your customer’s memories.
Towel Hub also makes it easy to contact them by phone, as they feature their number on the top of their site. They provide information on towel size and grams per square meter (GSM), helping you select the perfect thickness, from economy to premium plus. You can request a sample on their site, and they base their shipping fees on item weight.
5. Bulk Linen Supply
Bulk Linen Supply is another supplier focusing on hotel and hospital linens. They offer a wide variety of towels, bedsheets, duvet inserts, blankets, bedspreads and bed protectors. They also have tablecloths and napkins for the restaurant set.
Bulk Linen Supply dispatches all orders made by noon EST the same day, meaning you get your products quickly. Their products are stain and fray-resistant, and they offer easy customer service by phone or chat.
6. Acme Mills
Acme Mills stands apart in offering products for both the hospitality sector and home use. With a focus on smart business practices, innovation and sustainability, they continually seek to improve their processes to deliver higher value to their customers.
Acme Mills manufactures their products in the same facility, allowing them to focus on quality control. They engineer their terries and fabrics for superior durability, longevity and value. Their in-house production process serves customers around the globe, and all products are OEKO-TEX certified, meaning they remain free of toxic substances.
7. Textiles Depot
Textiles Depot makes it easy to differentiate your shopping needs depending on whether you work in the hospitality or hotel industry. Their concentration is bedding and towels, although they also offer specialty items such as chef’s coats and recycled cloth napkins for your facility’s dining services.
This company makes returns easy — simply send an email to receive a prepaid electronic return shipping label within 30 days of purchase. You can also reach support easily through phone or email, both posted prominently throughout their easy-to-navigate website.
8. United Textile Supply
United Textile Supply offers various products for hospitality insiders, but their bread and butter lies in towels and other bath products. From cute and colorful fingertip towels to printed beach towels, they have your facility covered. They also offer basic and ultra-luxury bath towels for establishments with any number of stars. Their line is complete with bath amenities such as soaps, lotions, bath robes and spa wraps.
This company offers a secure and easy way to pay through Paypal, even if you lack an account. Their “about us” page contains the contact numbers and names of the correct individuals to get in touch with if you have questions or issues.
9. InnStyle
InnStyle offers towels and much more. Their lines include key rings, luggage racks, masks and hand sanitizer, dispenser systems, various soaps, shampoos and lotion lines, hangers, pool umbrellas and even American flags to show your establishment’s patriotic spirit.
The return process is a bit complex, requiring you to send an email within 15 days of purchase and await company contact for further instructions. However, they make ordering easy by accepting all major credit cards and providing separate support for wholesale and resale clients. In addition to the hospitality and hotel industry, they also outfit educational institutions.
10. Wholesale Textiles, Inc.
Wholesale Textiles supplies the hospitality and industrial sectors with various textile products. In addition to bath and specialty towels, they offer scrubs, chef’s coats and hats, laundry baskets and aprons.
Their site is slightly challenging to navigate — look for the link near the bottom for instructions on how to order. Doing so provides their phone, fax and email contact information, making it simple to get in touch. They offer free delivery in the Metro Atlanta area.
The Best Place to Buy Towels Online
Those in the hospitality, hospital and related industries need to know where to buy towels online quickly, for the best price and with minimal fuss. The list above can help you stock your linens without undue stress.
Finding and establishing a relationship with one of these best places to buy towels online can help you grow your bottom line. You’ll always have the supplies you need to take care of your customers with attention to their comfort and a towel for their every need.
